Effective Date: July 2026 Welcome to Creations by Lady Jay. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, browse our collections, or contact us. By using this website, you agree to the practices described in this Privacy Policy.



Information We Collect When you visit our website, submit an inquiry, request a custom order, subscribe to our newsletter, or contact us, we may collect the following information.

Personal Information We may collect: *Name *Email address *Phone number *Billing and shipping address (when voluntarily provided) *Information you voluntarily provide through contact forms, emails, or inquiries *Website Information When you visit our website, certain information may be collected automatically, including: *IP address *Browser type *Device information *Pages visited *Time spent on our website *Referral source *Cookies and similar technologies This information helps us improve your browsing experience and better understand how visitors interact with our website.



How We Use Your Information Your information may be used to: *Respond to questions and customer inquiries *Provide customer support *Improve our website and customer experience *Protect against fraudulent or unauthorized activity *Send newsletters, promotions, or updates if you have chosen to receive them *Maintain records related to customer communications and requests



Custom Orders If you submit photographs, logos, names, artwork, or other personalized content for a custom order, that information will be used solely for the purpose of creating and fulfilling your requested design. We will never use your submitted materials for any other purpose without your permission.



Sharing Your Information We respect your privacy and do not sell or rent your personal information. We may share limited information with trusted third-party service providers only when necessary to operate our business, including: *Website hosting providers *Email marketing providers *Website analytics services *Customer support platforms These providers receive only the information necessary to perform their services. We may also disclose information if required by law or when necessary to protect our rights, property, or the security of our business.



Cookies Our website uses cookies and similar technologies to improve your browsing experience. Cookies may be used to: *Remember your preferences *Improve website performance *Analyze website traffic *Help us understand how visitors use our website You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Marketing Communications If you subscribe to our mailing list, we may occasionally send updates about: *New collections *Product launches *Promotions *Events *Company news You may unsubscribe at any time by clicking the unsubscribe link included in our emails.



Children's Privacy Our website is intended for individuals 18 years of age or older. While we offer products designed for children and families, purchases and inquiries should be made by an adult. We do not knowingly collect personal information from children under the age of 13.

Your Privacy Rights Depending on your location, you may have the right to: *Request access to your personal information *Correct inaccurate information *Request deletion of your information *Withdraw marketing consent *Request a copy of your personal information To exercise any of these rights, please contact us using the information below.

Data Retention We retain personal information only for as long as necessary to: *Respond to customer inquiries *Maintain business records *Meet legal obligations *Resolve disputes *Enforce our policies



Third-Party Websites Our website may contain links to third-party websites. Creations by Lady Jay is not responsible for the privacy practices or content of those websites. We encourage you to review their individual privacy policies before providing any personal information.

Data Security We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. While no method of online transmission or electronic storage is completely secure, we continually work to maintain appropriate safeguards to protect your information.

Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page along with the revised effective date.

Contact Us If you have any questions about this Privacy Policy or how your information is handled, please contact us. Creations by Lady Jay 📧 letstalk@creationsbyladyjay.com Last Updated: July 11, 2026